I am Still Alive Support
If you have any issues or questions, please fill out the form below. Our team will respond as soon as possible.
Frequently Asked Questions
🔒 Account & Login
Go to the login screen, tap "Forgot Password," and follow the instructions sent to your email.
Check your spam/junk folder. If you still don’t see the email, request a new verification link or
contact our support team.
📱 App Usage
Make sure you’re using the latest version of the app. If the problem continues, reinstall the app or
contact us through the support form above.
Ensure notifications are enabled for the app in your phone’s settings. Also confirm you have the
latest app version installed.
Some features may work offline, but for full functionality (updates, notifications, and support), an
internet connection is required.
⚙️ Technical Support
The app supports:
- iOS devices running iOS 14 and above
- Android devices running Android 8.0 (Oreo) and above
Note the error code and describe the steps before the error occurred when filling out the support
form. This will help our team assist you faster.
📄 Policies & Data
We use industry-standard encryption and security practices. Learn more in our
Privacy Policy.
Yes, Delete Account. Please note this action is permanent
and cannot be undone.